Description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Pay: 23.50 - $30.79 Hourly

Job Responsibilities: What you will do

The Swift Charities Program Coordinator provides administrative and program support for Swift Charities and serves as a primary point of contact for employees and their families throughout the charitable assistance process. This role coordinates Employee Assistance, Community Grant, Scholarship, and related programs while ensuring compassionate service, confidentiality, accuracy, and timely communication. The Program Coordinator collaborates with employees, families, Board and committee members, Terminal Leaders, Charity Ambassadors, community organizations, and internal departments to administer programs, prepare grant requests for review, maintain records, and support charitable initiatives that advance the mission of Swift Charities. May be required to attend occasional evening or weekend events as needed.

• Serve as a primary point of contact for employees, applicants, nonprofit organizations, and internal stakeholders regarding program eligibility, processes, and deadlines.
• Identify and resolve participant inquiries and issues by providing compassionate, professional service and ensuring timely follow-up and problem resolution.
• Facilitate grant, scholarship, and assistance fund review processes by scheduling meetings, preparing materials, documenting decisions, and communicating next steps.
• Maintain accurate, audit-ready records, databases, and documentation for charitable programs and community involvement activities.
• Coordinate Board and committee meetings, including scheduling, preparation of materials, maintaining records, tracking membership, and follow-up.
• Partner with Payroll, Benefits, Human Resources, and other departments to support employee assistance and charitable programs.
• Communicate professionally and effectively with employees, families, Board members, community leaders, charitable organizations, and other stakeholders.
• Coordinate and support Community Grant activities, volunteer programs, community service projects, charitable events, and local giving initiatives.
• Provide training, resources, and program information to terminal personnel and Charity Ambassadors.
• Assist in developing and improving program processes, technology solutions, forms, and communications.
• Collaborate with Marketing and provide stories that highlight the impact of Swift Charities programs and initiatives for social media and communication channels.
• Support communications, outreach efforts, and stakeholder engagement related to events, campaigns, and organizational initiatives.
• Build and maintain positive relationships with donors, volunteers, community partners, and other key stakeholders.
• Prepare reports and program-related documentation as requested.
• Proactively work to assist others in achieving the organization's objectives.

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Qualifications: What you need to bring

• 2+ years experience as an administrative support or related position required.
• Previous experience in non-profit preferred.
• Must be self motivated, detailed and task oriented, and able to manage multiple priorities and deadlines.
• Must be able to maintain strict confidentiality and handle sensitive information with discretion.
• Must possess exceptional professionalism, discretion and empathy when supporting individuals facing sensitive or difficult situations.
• Must be proficient with Microsoft Office suite.
• Must possess excellent problem-solving and decision-making abilities.
• Must be able to work independently and escalate issues appropriately.
• Must possess exceptional customer service and be fully engaged with the mission of Swift Charities.
• Associate's degree, or equivalent combination or education and/or experience required.
• Bachelors degree preferred.

Pay Range: $23.50 - $30.79 Hourly

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.